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FAQs
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FREQUENTLY ASKED QUESTIONS

  • In the event of cancellation up to 21 days before arrival: the deposit can be converted into a voucher for a booking within the current year or, at the latest, within the following one.
  • From 20 days before arrival to no show: deposit forfeited
  • Early departures: payment of the full amount less any meals not consumed

If you book our non-refundable rate, please note that the amount paid will not be refunded.

Check-in: from 4.00 pm
Check-out: by 10.00 am
If you arrive in the morning and the room is already ready, you can check in straight away and go to your room. Otherwise you can park the car and wait by the pool, on the beach or at the bar.

You can check the hotel availability online at www.hotelolimpia.net and send an enquiry if you wish.
You can also contact the Booking Centre by telephone on +39 0431 430144, by e-mail at hotel@etgroup.info or by fax on +39 0431 439311.

To confirm the quote we ask for a deposit equal to 20% of the total, which can be paid by bank transfer or by online payment. As soon as we receive the payment we will send you confirmation by email or by post. If you book our non-refundable rate, payment of the full amount will be requested using the methods mentioned above.

We always do our best to meet our guests’ requests, so we will be glad to note down all of yours. However, we cannot guarantee them, either in writing or verbally.

You can pay for your stay at check-out. We accept all types of payment: credit card, debit card, cheque, EC Karte and cash.

You should agree the times with reception; they are granted subject to room availability.

You can contact the Booking Centre (tel. +39 0431 430144 email hotel@etgroup.info); we will then ask you to pay the requested amount. As soon as we receive the payment, we will send you the requested voucher by email or by post: we therefore recommend contacting us in good time, as the voucher is not issued at the same time as the payment.

All the hotel rooms are non-smoking. You may smoke on your room terrace or in the designated outdoor areas of the hotel.

Breakfast: 7.30-12.00

The Aparthotel provides breakfast service only.

The hotel kitchen is equipped to meet any need of our guests. You can mention your dietary requirements when booking.

The hotel has free parking, but spaces are limited. Alternatively there is a fairly large car park in Piazzale Zenith, about 30 metres from the hotel.

If you would like to rent bicycles, you can contact our partner BIKE&GO directly, located in Corso del Sole in Bibione. Full rental terms

Yes, it is free: simply connect to the property Wi-Fi network and log in with your personal email address.

You can request this service; the hotel works with an external laundry. The service is subject to a charge.

Yes, you will find the beach towels directly in your accommodation.

There is no ramp and we do not have a lift.

It is not possible to book poolside spots.

The hotel is about 50 metres from the beach and just a few steps from the centre. The shopping street begins about 20 metres from the hotel.

Through the hotel or the booking centre. The hotel will provide you with the Green Fee voucher: as we have an agreement with the Golf Club, you will receive a discount on the Green Fee price.

Yes, you will find the beach towels directly in your accommodation.

Yes, the affiliated beach area is located opposite the hotel. You will receive the list of available umbrella numbers at check-in. Dogs cannot be brought here.

The beach service includes one beach umbrella with two sun loungers per room

It is not possible to book a front-row beach umbrella.

No, there is no entertainment service.

Yes, on request and free of charge.

Of course, on request and free of charge.

Of course, and beds and bowls are provided too. Pets are not allowed in the restaurant or in the pool area.
Terms and prices

For a small supplement you can book your beach spot at the beach dedicated to dogs, Spiaggia di Pluto. For booking information please contact info@laspiaggiadipluto.com. This beach is about 800 metres from the hotel.

It is about 1,900 metres away.

You can book treatments and massages by calling +39 0431 441200 or by asking directly at the hotel reception. Please remember that you will always receive a 10% discount on all treatments on the Bibione Thermae SPA menu, on admission to the thermal park and the wellness area, on all paid therapies and on the purchase of SPA Bibione Thermae branded products.

The nearest train station is in Latisana, about 20 km from Bibione; from there you can reach the hotel by bus or by taxi. The nearest airports are Treviso – A. Canova (80 km) and Venice – Marco Polo (90 km).
Details on how to reach us: Where we are.

On request, the hotel and the booking centre can arrange taxi transfers. The service is subject to a charge. Simply let us know your arrival date, the airport or station, the time and your flight or train number. The transfer driver will be waiting for you at the exit gate and will take you directly to the hotel.

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